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ARROWMONT PRIVACY POLICY

This Privacy Policy governs the manner in which Arrowmont Stables & Cabins, LLC collects, uses and discloses personal information of its customers, prospective customers, and visitors to its websites at:
This privacy policy applies to the Sites and all products and services offered by Arrowmont Stables & Cabins, LLC.

COLLECTION OF PERSONAL INFORMATION

Information Collected Directly From You: We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while making a phone reservation, while setting up an account with us, when you contact us for customer support, or at checkout.] Personal information we collect directly from you may include, but not limited to: [first and last name, address, email address, phone number, age, height, weight, and birthdate, and children’s name, age, height, weight.].


Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Information Collected From Your Device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain features [such as keeping track of items you put in your shopping cart.]  You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org.  Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information Collected From Our Advertising Partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include but not limited to: [your demographic information, shopping history, and geographic location.]

Non-Personal Identification Information:  We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies:  Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information
Arrowmont Stables & Cabins, LLC collects and uses Users personal information for the following purposes:
The email address or telephone number Users provide for order processing, will not only be used to send them information and updates pertaining to their order, future specials or discounts, but also, may be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list or text list, they will receive emails and texts that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails or texts, we include detailed unsubscribe instructions at the bottom of each email or text or the User may contact us via our website.

Use Of Personal Information
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.

We use information collected automatically from your device to provide our website to you, to assist with customer service, to optimize our website, and to assist with our advertising and marketing efforts.

We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out.

We use information collected from our advertising partners to market our products and services to you.

 
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
 
Disclosure Of Personal Information
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
 
● We use Mailing Boss for our email marketing and Textedly for text message communications. For more information about how we may use your information with Mailing Boss and the information that may be collected through our email campaigns, see Mailing Boss’s Customer Data Notice
● We use Builderall & Google Analytics to help us understand how visitors interact with our website. Builderall & Google Analytics uses and processes your information in accordance with its privacy policy available at https://arrowmont-stables-cabins.com/privacypolicy
● We use INNGENIUS PMS CABIN BOOKING SOFTWARE  [https://inngeniuspms.com/] to provide our online cabin booking software.  We use FAREHARBOR TRAIL RIDE BOOKING SOFTWARE [https://fareharbor.com/]  to provide our online trail ride booking software.  INNGENIUS and FAREHARBOR both use and process your information in accordance with their privacy policies available at [https://inngeniuspms.com/cookie-policy/ and https://fareharbor.com/legal/privacy/]
 ● We use Authorize.net, Paypal, and Stripe  as our payment processors.  Authorize.net, Paypal, and Stripe use  and processes your payment information in accordance with their privacy policy.  See their sites for each of their privacy policys’.

We use TRIPADVISOR, BOOKING.COM, EXPEDIA, AIR BnB, and VRBO as our advertising partners. We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about [you, your purchases, and your interactions with our website] with our advertising partners. Such information can be used by us or our advertising partner. For more information about how to opt out of targeted advertising from our advertising partner, go to TRIPADVISOR, BOOKING.COM, EXPEDIA, AIR BnB, and VRBO’s  opt out page.

 
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 
Compliance With Children's Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our websites from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
 
Email And Text Message Communications
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
 
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://arrowmont.com/privacypolicy.
 
Changes To This Privacy Policy
Arrowmont Stables & Cabins, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
 
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 
Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Arrowmont Stables & Cabins, LLC
276 Arrowmont Trail Cullowhee, NC 28723
reservations@arrowmont.com


 
This document was last updated on December 24, 2023

CONTACT US

Arrowmont Stables & Cabins, LLC
276 Arrowmont Trail,
Cullowhee, NC 28723

828) 743-2762 or (800) 682-1092
Summers:
      6 Days/Week,
      Monday - Saturday, 9-5 PM, Remainder of the Year:
      5 Days/Week,         
      Tuesday - Saturday, 9-5 PM

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Near Cashiers NC
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